Lowongan Kerja GUEST RELATIONS MANAGER Ismaya Group Terbaru di Jakarta

Info Terbaru Lowongan Kerja GUEST RELATIONS MANAGER Jakarta Februari 2026 di Ismaya Group. Selamat Sore bagi sahabat yang sedang berburu pekerjaan. Semoga tidak nyerah untuk mencari pekerjaan yang cocok dengan minat Anda. Memang terkadang mencari pekerjaan yang pas sangatlah susah di tahun 2026 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja GUEST RELATIONS MANAGER Jakarta Februari 2026 di Ismaya Group. Berikut ini informasi lebih detail mengenai Lowongan Kerja GUEST RELATIONS MANAGER Jakarta Februari 2026 Ismaya Group.

Lowongan Kerja GUEST RELATIONS MANAGER Jakarta Februari 2026 Ismaya Group

Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk mengisi Lowongan Kerja GUEST RELATIONS MANAGER Jakarta Februari 2026 Ismaya Group yang dibuka pada 29 Mei 2024 ini:

• Assist the General Manager in continuously improving the overall ratings

• Represent the department in a professional and courteous manner at all times, including physical and verbal interactions with guests

• Accountable for resolving all issues to the guest satisfaction while following up to ensure complete service recovery.

• Schedules the Guest Relations Officers in order to provide full coverage at the desk

• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

• Conduct and Appraise team’s training and their performance

• Examine daily duties, assign tasks and check on progress

• Analyze customer feedback from guest book and online reviews and suggest ways to improve ratings

• Ensure team well trained

Job Requirements

• Proven work experience as a Guest Relations Manager

• Proven leadership and managerial skills

• Understanding of all hospitality and FnB management best practices and relevant laws

• Proficiency in English; knowledge of other languages is a plus

• Customer service drive with outstanding communication and active listening skills

• Excellent problem-solving and multitasking skills

• Leadership skills along with the ability to motivate a team into high performance

• Strong sense of responsibility and a professional presentation

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