Lowongan Kerja RESERVATION STAFF Lotus Hotels Terbaru di Kuta

Info Terbaru Lowongan Kerja RESERVATION STAFF Kuta Desember 2025 di Lotus Hotels. Salam Sejahtera bagi pengunjung setia yang sedang mencari pekerjaan. Semoga tidak putus asa untuk mencari pekerjaan yang pas dengan kualifikasi Anda. Memang terkadang mencari pekerjaan yang cocok sangatlah tidak gampang di tahun 2025 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja RESERVATION STAFF Kuta Desember 2025 di Lotus Hotels. Berikut ini info lebih lengkap mengenai Lowongan Kerja RESERVATION STAFF Kuta Desember 2025 Lotus Hotels.

Lowongan Kerja RESERVATION STAFF Kuta Desember 2025 Lotus Hotels

Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk mengisi Lowongan Kerja RESERVATION STAFF Kuta Desember 2025 Lotus Hotels yang dibuka pada bulan Desember 2025 ini:

Lotus Hotels is currently looking for a dedicated and detail-oriented individual to join our team as a RESERVATION STAFF in Jimbaran-Bali.

As a member of our team, you will be responsible for answering phone calls and emails from our global clientele and providing assistance with booking suitable reservations. You will also be responsible for accurately recording customer information, including payment details, and offering customers advice on available upgrades or promotions that can enhance their overall experience with us. Additionally, you will assist customers with altering or cancelling reservations, as needed. The ideal candidate for this position should possess excellent phone and email etiquette, exceptional communication and customer service skills, and a strong attention to detail.

Requirements and Qualifications

• Fluent in both spoken and written English
• Detail-oriented and hardworking
• Flexible
• Familiar with email correspondence
• Familiar with channel manager, OTA's extranet, booking engine, Social Media platforms and WhatsApp for business
• At least one experience as the reservation in villa or hotel is a plus
• Have experience in using PMS is a plus

Reservations Agent Duties and Responsibilities

• Answer phones and assist customers in making, altering, or cancelling reservations
• Respond to emails with reservation information, confirmations, and additional details
• Respond to Social Media inquiries as well as WhatsApp communication with potential clients
• Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
• Answer questions regarding rooms, facilities, and rates
• Accurately record customer information and proceed with payments upon successful reservations

Our package

• Monthly salary
• Tips and service charge after probation
• 5,5 days per week with the possibility of working in shifts
• THR
• BPJS after probation
• Public Holidays & Annual Leave
• Please note that the job is not situated in a hotel, but our headquarters based in Jimbaran - Bali
• Please send you CV plus picture to hr@lotus-hotels.com

Please note that the job is not situated in a hotel, but our headquarters based in Jimbaran – Bali
Only selected candidates will be contacted.

Job Type: Full-time

Experience:

• PMS Hotel System: 2 years (Required)
• Outlook and email correspondences using English Business: 2 years (Required)

Language:

• English (Required)

Expected Start Date: 03/01/2025

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