Lowongan Kerja Assistant Guest Experience Manager Marriott International, Inc Terbaru di Jakarta

Info Terbaru Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 di Marriott International, Inc. Selamat Siang untuk pengunjung setia yang sedang berburu pekerjaan. Semoga tidak path arang untuk mencari pekerjaan yang sesuai dengan impian Anda. Memang terkadang mencari pekerjaan yang sesuai sangatlah susah di tahun 2025 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 di Marriott International, Inc. Berikut ini info lebih detail mengenai Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc.

Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc

Berikut ini adalah kualifikasi yang harus Anda penuhi untuk mengisi Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc yang dibuka pada 13 Januari 2025 ini:

Additional Information
Job Number25008057
Job CategoryRooms & Guest Services Operations
LocationSheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia, 33414
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supports all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

• Coaches, counsels and encourages employees.

• Handles employee questions and concerns.

• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

• Guides daily Front Desk shift operations.

• Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

• Strives to improve service performance.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implementing the customer recognition/service program, communicating and ensuring the process.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Ensures employees have the proper supplies and uniforms.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides feedback to individuals based on observation of service behaviors.

• Participates in an ongoing employee recognition program.

• Conducts training when appropriate.

• Participates in the employee performance appraisal process.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

• Complies with loss prevention policies and procedures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hanya pelamar yang memenuhi syarat di atas yang akan dipanggil untuk melakukan tahapan tes. Untuk itu jika Anda berminat dan memenuhi peserta Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc di atas, silahkan kirimkan lamaran Anda sebelum lowongan expired.

Demikian informasi Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc yang dapat kami sampaikan. Semoga info lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak sesuai dengan spesialisasi Anda, tidak ada salahnya untuk membaca info lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan kam sia sudah mengunjungi website ini, jangan lupa untuk membagikan info bermanfaat ini melalui facebook dan twitter. Selamat mencari kerja dan berkarya!

Jika Anda tertarik melamar Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc, segera siapkan persyaratan dan dokumen yang diminta untuk melamar Lowongan Kerja Assistant Guest Experience Manager Jakarta November 2025 Marriott International, Inc tersebut. Silakan klik tombol "Kirim Lamaran" di bawah ini.

  Kirim Lamaran

  Lowongan Kerja Outbound Sales Representative Remote, Fluent In English

Title: Instrumentation & Controls Engineer KBR’s Sustainable Technology Solutions (STS) group is looking for an Instrumentation & Controls Engineer to support the Abadi LNG project,

  Lowongan Kerja Software Development Engineer In Test / Test Engineer

Skills Required: Bachelor degree in Computer Science or equivalent, preferably from a reputable university (with min GPA 2.5) Strong analytical and problem solving skills Thorough

  Lowongan Kerja Country HR Responsible, Indonesia

HR & Community Manager – Creative Team (Remote) Company: Mediora Agency (Morocco) Salary: Competitive We’re looking for an HR & Community Manager to help us

  Lowongan Kerja Executive, Retail Training

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance,

  Lowongan Kerja HR & Community Manager – Creative Team Remote

Finance and Accounting Manager , Max usia 50 tahun , Min S1, pengalaman min 3 tahun sebagai Tax Accounting Manager: Finance 1) Mengelola dan memproses