Phone:  (+62) 812 4545 1212

Lowongan Kerja Supervisor Reservations Marriott International, Inc Terbaru di Surabaya

Info Loker Lowongan Kerja Supervisor Reservations Surabaya Marriott International, Inc
Posting 4 Juni 2025
Perusahaan Marriott International, Inc
Kota Surabaya
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Info Terbaru Lowongan Kerja Supervisor Reservations Surabaya September 2025 di Marriott International, Inc. Selamat Sore untuk sahabat yang sedang membutuhkan pekerjaan. Semoga tidak nyerah untuk mencari pekerjaan yang pas dengan minat Anda. Memang terkadang mencari pekerjaan yang sesuai sangatlah susah di tahun 2025 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Supervisor Reservations Surabaya September 2025 di Marriott International, Inc. Berikut ini informasi lebih rinci mengenai Lowongan Kerja Supervisor Reservations Surabaya September 2025 Marriott International, Inc.

Lowongan Kerja Supervisor Reservations Surabaya September 2025 Marriott International, Inc

Berikut ini adalah kriteria yang harus Anda penuhi untuk mengajukan lamaran Lowongan Kerja Supervisor Reservations Surabaya September 2025 Marriott International, Inc yang dibuka pada 4 Juni 2025 ini:

Additional Information
Job Number25092373
Job CategoryReservations
LocationThe Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216
ScheduleFull Time
Located Remotely?N
Position Type Non-Management


POSITION SUMMARY


Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.


Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.



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