Lowongan Kerja Billing Collections Executive Btm Luce Maintenance Group Pte Ltd Terbaru di Batam

Info Terbaru Lowongan Kerja Billing Collections Executive Btm Batam September 2025 di Luce Maintenance Group Pte Ltd. Selamat Pagi untuk sahabat yang sedang membutuhkan pekerjaan. Semoga tidak putus asa untuk mencari pekerjaan yang cocok dengan keinginan Anda. Memang terkadang mencari pekerjaan yang cocok sangatlah susah di tahun 2025 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Billing Collections Executive Btm Batam September 2025 di Luce Maintenance Group Pte Ltd. Berikut ini info lebih lengkap mengenai Lowongan Kerja Billing Collections Executive Btm Batam September 2025 Luce Maintenance Group Pte Ltd.

Lowongan Kerja Billing Collections Executive Btm Batam September 2025 Luce Maintenance Group Pte Ltd

Berikut ini adalah kriteria yang harus Anda penuhi untuk mengisi Lowongan Kerja Billing Collections Executive Btm Batam September 2025 Luce Maintenance Group Pte Ltd yang dibuka pada bulan September 2025 ini:

Job description

We’re a Singapore-based service platform looking for a Billing and Collections Executive to join our team in Batam! As one of Financial Times Singapore’s fastest growing companies, we offer competitive benefits, growth opportunities, personalized mentorship, and a great working culture.

The Company:

Luce SG is a tech-powered services provider for residential and commercial needs for customers in Singapore. Our services include part-time maid services, ad hoc home cleaning, office cleaning and commercial facilities services, aircon servicing, and more. Our mission is to give our customers a great day, and we’re doing so by building a digital platform where they can get the help they need, all in one place.

We’re looking for people who want to be part of this mission. If you’re looking to build your career, achieve your goals, and realize your full potential - come and join us.

The Position: We’re looking for a Billing and Collections Executive.

Requirements:

• Proficient in English (written and spoken)
• Tech-savvy and comfortable with digital tools
• Detail-oriented and accurate
• Strong organizational and time management skills
• Basic accounting knowledge
• Customer Service 2 years (Required)
• Problem-solving skills
• Previous experience in billing, collections, or administrative support (preferred)

Responsibilities:

• Ensure excellent service standards and maintain high customer satisfaction
• Foster and maintain relationships with customers to improve retention rate
• Interacts with customers via telephone, email, and online chat, to provide support and information about the services.
• Handle customer billing complaints by clarifying the issues, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
• Provide accurate, valid, and complete information by using the right methods/tools
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments
• Escalate advanced cases to the Operations team for resolution by providing necessary background information.

Office Location: Batam

Why Should You Apply?

• Opportunities to further skills upgrade
• Personalized mentorship and guidance from the team lead
• Part of a dynamic team at a rapidly growing company

Job Type: Full-time

Pay: Rp. 7,250,000 - Rp. 8,750,000 per month

Schedule:

• Monday to Friday (9am - 6.30pm SGT)

Supplemental Pay:

• 13th month salary
• Performance bonus

Job Type: Full-time

Ability to commute/relocate:

• Batam: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 2 years (Required)

Language:

• English (Required)

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