Lowongan Kerja Guest Experience Coordinator 7.AM Baker's Bali Terbaru di Badung

Info Terbaru Lowongan Kerja Guest Experience Coordinator Badung November 2025 di 7.AM Baker's Bali. Selamat Pagi bagi agan yang sedang mencari pekerjaan. Semoga tidak menyerah untuk mencari pekerjaan yang cocok dengan keinginan Anda. Memang seringkali mencari pekerjaan yang sesuai sangatlah sulit di tahun 2025 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Guest Experience Coordinator Badung November 2025 di 7.AM Baker's Bali. Berikut ini informasi lebih lengkap mengenai Lowongan Kerja Guest Experience Coordinator Badung November 2025 7.AM Baker's Bali.

Lowongan Kerja Guest Experience Coordinator Badung November 2025 7.AM Baker's Bali

Berikut ini adalah kriteria yang harus Anda penuhi untuk mengajukan lamaran Lowongan Kerja Guest Experience Coordinator Badung November 2025 7.AM Baker's Bali yang dibuka pada bulan November 2025 ini:

The Guest Experience Coordinator / Service Standards Trainer is responsible for ensuring that every guest interaction reflects the 7AM 7PM brand promise — exceptional service, memorable experiences, and consistent quality. This role combines guest relations expertise with service standards training to elevate performance across all outlets.

Key Responsibilities

Guest Experience Management

• Act as the primary in-house ambassador for guest satisfaction.
• Personally welcome VIP and special occasion guests; ensure personalized service.
• Proactively check in with guests during visits and resolve any concerns on the spot.
• Oversee post-visit follow-ups and guest feedback processing. 2.

Service Standards Development

• Develop, maintain, and update the 7AM 7PM Service Standards Manual.
• Set and monitor benchmarks for greeting, order taking, food delivery, upselling, and farewell.
• Implement a Mystery Guest Program to assess and improve service delivery.

Training & Coaching

• Conduct weekly service training sessions for FOH staff.
• Provide live, on-the-floor coaching during service hours.
• Run role-play exercises to prepare teams for guest service scenarios.
• Work with Outlet Managers to ensure service consistency across locations.

Reporting & Performance Tracking

• Prepare monthly service excellence reports for the General Manager.
• Track guest satisfaction scores, repeat visits, and service performance KPIs.
• Recommend operational improvements based on guest feedback trends.

Qualifications

• Minimum 3 years in hospitality guest relations or service training roles.
• Strong communication, presentation, and coaching skills.
• Proven ability to handle guest concerns with diplomacy and speed.
• Deep understanding of F&B service flow and operational standards.
• Fluency in English; other languages a plus.

Job Type: Full-time

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