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Lowongan Kerja Guest Services Associate I Marriott International, Inc Terbaru di Batam

Info Loker Lowongan Kerja Guest Services Associate I Batam Marriott International, Inc
Posting 23 September 2024
Perusahaan Marriott International, Inc
Kota Batam
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Info Terbaru Lowongan Kerja Guest Services Associate I Batam November 2025 di Marriott International, Inc. Selamat Siang buat sobat yang sedang mencari pekerjaan. Semoga tidak nyerah untuk mencari pekerjaan yang cocok dengan keinginan Anda. Memang kadang mencari pekerjaan yang cocok sangatlah sulit di tahun 2025 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Guest Services Associate I Batam November 2025 di Marriott International, Inc. Berikut ini info lebih rinci mengenai Lowongan Kerja Guest Services Associate I Batam November 2025 Marriott International, Inc.

Lowongan Kerja Guest Services Associate I Batam November 2025 Marriott International, Inc

Berikut ini adalah kualifikasi yang harus Anda penuhi untuk melamar Lowongan Kerja Guest Services Associate I Batam November 2025 Marriott International, Inc yang dibuka pada bulan November 2025 ini:

Job Number 24165162
Job Category Rooms & Guest Services Operations
Location Four Points by Sheraton Batam, Komplek Panorama Nagoya Sungai Jodoh Batu Ampar, Batam, Riau Islands, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.


Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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