Lowongan Kerja Head Of Customer Service PT. Liebherr Indonesia Perkasa Terbaru di Balikpapan

Info Terbaru Lowongan Kerja Head of Customer Service Balikpapan September 2026 di PT. Liebherr Indonesia Perkasa. Selamat Pagi bagi sahabat yang sedang membutuhkan pekerjaan. Semoga tidak putus asa untuk mencari pekerjaan yang pas dengan ijazah Anda. Memang kadangkala mencari pekerjaan yang sesuai sangatlah tidak gampang di tahun 2026 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Head of Customer Service Balikpapan September 2026 di PT. Liebherr Indonesia Perkasa. Berikut ini info lebih lengkap mengenai Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa.

Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa

Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk memenuhi Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa yang dibuka pada bulan September 2026 ini:

We are looking for the position of Head of Customer to ensure customer satisfaction, organize and support the Customer Service team and to build up and expand the customer service structure within the assigned territory and achieve and monitor the turnover and performance targets.

Your responsibilities

Operational issues:

• Follow-up customers and machines
• Improve customer relationship
• Implement the Customer Service strategy
• Setup and grow the MSC in relation to spares, warranty and service
• Service Contract negotiation up to an agreement
• Active follow up on debitor accounts
• Plan together with the Divisional Manager (service and parts turnover, personnel, investments, marketing budget, etc.)
• Monitor the actual figures and plan figures using the Prevero system regularly
• Monitor the local competition, price levels and economic development of customers
• Coordinate common issues with the Divisional Manager and the Head of Customer Service from other SOGs in the MSC
• Work activelly together with other MSC’s (shareing rescources, support customers, exchange of experience and best practice, etc.)

Communication and Coordination:

• Train and lead the Customer Service staff
• Administrative and organisational duties within the assigend sales companies

Human Resources:

• Ensure that systems and software are implemented, utilised and used according to MSC and SOG rules
• Working according to rules with internal software
• Hiring and dismissal of Customer Service employees together with the Divisional Manager and the SOG
• Train and coordinate training for Customer Service employees
• Signing according to signature regulations
• Controlling of local parts stock
• Hire and dismiss staff for the Customer Service department
  

Your qualifications

1. Professional Competence

• Completed technical and commercial education, Management and Leadership
• Experience in a comparable occupation
• Business English fluent in both, spoken and written
• Local language beneficial
• Any additional spoken and written language is considered as an advantage

2. Soft Skills

• Demonstrated initiative to visualize, organize, manage and complete projects in individual and group settings
• Represent the company always convincing and poised
• Ability to interface with all levels of staff
• Demonstrated ability to handle confidential information
• Negotiating and communication skills
• Ability to handle conflicts
• Exact and precise working
• Willingness to travel
• Must maintain a valid driver’s licence and passport at all times
• Assist the company in any necessary duties to achieve company goals
• Perform other related duties as assigned

3. IT-Systems

• Local ERP
• SMS
• LISA
• LWN/MCR - Intranet (LIKV, LISA, LIDA, …)
• SOT
• MyLiebherr
• MsOffice
• SharePoint
• CRM
• Prevero – MCC controlling system

At Liebherr, you can expect a challenging, interesting area of work in an internationally successfull group of companies. We can offer you a secure job with the welfare benefit that a modern company provides and pay that reflects your performance.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Emma Silasakti.

One Passion. Many Opportunities.

The company

Location

PT. Liebherr Indonesia Perkasa

Jl. Mulawarman No. 17 Rt. 19, Kelurahan Manggar

76116 Balikpapan

Indonesia (ID)

Contact

Emma Silasakti

PTL-HRGA-Recruitment@Liebherr.com

Hanya pelamar yang memenuhi syarat di atas yang akan dipanggil untuk melakukan tes lanjutan. Untuk itu jika Anda berminat dan memenuhi calon karyawan Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa di atas, silahkan kirimkan lamaran Anda sebelum tidak berlaku.

Demikian kabar Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa yang dapat kami sampaikan. Semoga informasi lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak sesuai dengan keinginan Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan kam sia sudah mengunjungi website ini, jangan lupa untuk membagikan info bermanfaat ini melalui social media. Selamat mencari kerja dan berkarya!

Jika Anda tertarik mendaftar Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa, segera siapkan persyaratan dan dokumen yang dibutuhkan untuk mendaftar Lowongan Kerja Head of Customer Service Balikpapan September 2026 PT. Liebherr Indonesia Perkasa tersebut. Silakan klik tombol "Kirim Lamaran" di bawah ini.

  Kirim Lamaran

  Lowongan Kerja Area Business Manager

Location: Balikpapan Function/Department: Sales/Sales Balikpapan Job Level: Manager Tools Provided: Laptop, Car Operational Contract: Full-time ABOUT MULTI BINTANG INDONESIA We are the pioneer of the

  Lowongan Kerja Tea Barista At Teazzi Borneo Bay City Balikpapan

Min. High School Graduate (SMA/SMK) Within the age 19-28 yo Fresh graduate are welcome to apply Available to work in shift hour and flexible schedule

  Lowongan Kerja Specialist Technical Training Development

Specialist Technical Training Development 932540 Indonesia - Balikpapan Support Office, East Kalimantan Permanent Full Time Closing on: 13 Sep 2026 About us With a global

  Lowongan Kerja Regional Manager Kalimantan Timur

Kami mencari Regional Manager yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasional bisnis

  Lowongan Kerja Crew Store Area Balikpapan

Job description: Menawarkan dan mempromosikan produk kepada pelanggan Memberikan pelayanan yang ramah dan informatif Kualifikasi: Minimal SMA/SMK semua jurusan Pengalaman sales promotor menjadi nilai tambah