Lowongan Kerja Strategy Operations Customer Service Project SEVEN Retail Terbaru di Jakarta

Info Terbaru Lowongan Kerja Strategy Operations Customer Service Project Jakarta Desember 2025 di SEVEN Retail. Selamat Pagi buat kawan-kawan yang sedang berburu pekerjaan. Semoga tidak path arang untuk mencari pekerjaan yang sesuai dengan impian Anda. Memang kadang mencari pekerjaan yang sesuai sangatlah tidak gampang di tahun 2025 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Strategy Operations Customer Service Project Jakarta Desember 2025 di SEVEN Retail. Berikut ini info lebih lengkap mengenai Lowongan Kerja Strategy Operations Customer Service Project Jakarta Desember 2025 SEVEN Retail.

Lowongan Kerja Strategy Operations Customer Service Project Jakarta Desember 2025 SEVEN Retail

Berikut ini adalah persyaratan yang harus Anda penuhi untuk melamar Lowongan Kerja Strategy Operations Customer Service Project Jakarta Desember 2025 SEVEN Retail yang dibuka pada 1 Oktober 2025 ini:

Job Responsibilities:

1. Drive Operational Excellence Projects

• Design, manage, and implement high-impact nationwide projects in the area of Customer & Doctor Experience (CXDX).

• Ensure projects are delivered on time, aligned with targets, and generate measurable outcomes.

2. Support CX & DX Initiatives

• Provide support for ongoing Customer Experience (CX) and Doctor Experience (DX) initiatives.

• Maintain service excellence standards and ensure continuous improvements that drive customer satisfaction, retention, and referrals.

3. Monitoring & Reporting

• Track project implementation progress, identify risks, and recommend mitigation plans.

• Prepare business reports, monitor key metrics (NPS, CSAT, complaint rate, retention), and deliver data-driven improvement recommendations.

4. Stakeholder Collaboration

• Collaborate with cross-functional teams (clinics, operations, marketing, doctors, and management) to ensure successful project and initiative outcomes.

• Act as the liaison to communicate project status, challenges, and results to both internal and external stakeholders.

Job Requirements:

1. Min 1-3 years experience in project management / CEO office / customer experience / customer support / operations excellence / strategy ops

2. S1 from any major

3. Soft skill: Data-driven, Problem solving, Customer oriented, Good communication, Fast learner / generalist

4. Hard skill: Excel / Google Sheet (min. intermediate), (nice to have) customer journey design

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