Phone:  (+62) 812 4545 1212

Lowongan Kerja Quality Assurance Sampling Operations Solo Contract Based Shopee Terbaru di Surakarta

Info Loker Lowongan Kerja Quality Assurance Sampling Operations Solo Contract Based Surakarta Shopee
Posting 11 Maret 2025
Perusahaan Shopee
Kota Surakarta
facebook twitter email whatapps telegram

Info Terbaru Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 di Shopee. Selamat Pagi bagi pengunjung setia yang sedang berburu pekerjaan. Semoga tidak berhenti untuk mencari pekerjaan yang pas dengan kualifikasi Anda. Memang kadang mencari pekerjaan yang sesuai sangatlah tidak mudah di tahun 2025 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 di Shopee. Berikut ini informasi lebih detail mengenai Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee.

Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee

Berikut ini adalah kualifikasi yang harus Anda penuhi untuk memenuhi Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee yang dibuka pada 11 Maret 2025 ini:

Department Operations LevelExperienced (Individual Contributor) LocationIndonesia - Solo

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description: 1. Check data from WFM/Regional, in order to assess the Customer Service problem solving quality based on the QA Scorecard. 2. Analyze bad ticket data from WFM/Regional that is flagged with poor Customer ServiceAT, case aging, high contact rates, or cases involving appeasement to evaluate Customer Service problem-solving quality according to QA standards. 3. Conduct mystery shopper and additional real time sampling in order to review CS Agents service quality 4. Observe the Customer Service team in real-time to identify the root causes of issues and determine the necessary support. 5. Perform calibration to ensure that all departments have a consistent understanding of the Customer Service agents' service quality. 6. Provide regular coaching to Customer Service agents to maintain and improve their service quality.
Requirements:
  • Min. Bachelor Degree in any major.
  • Min. 2 years of working experience in Customer Service as: Agent/QA/TL at Ecommerce or any industry.
  • Familiar with Microsoft Excel or Google Spreadsheets.
  • Fluent in English is a plus.
  • Able to work in fast paced environment and adaptive to quality improvement process; able to prioritize task and manage time effectively.
  • Uphold integrity, attention to details, able to provide effective solutions and helpful accuracy explanations
  • Have a good understanding of KPI Target.
  • Strong listening skills, good verbal communication, and clear public speaking abilities.
  • Able to perform coaching, counseling as well as provide meaningful insights related CS Quality.


Hanya pelamar yang memenuhi ketentuan di atas yang akan dipanggil untuk melakukan tahapan tes. Untuk itu jika Anda berminat dan memenuhi pelamar Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee di atas, silahkan kirimkan lamaran Anda sebelum closing date.

Demikian info Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee yang dapat kami sampaikan. Semoga info lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak cocok dengan impian Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan banyak terima kasih sudah mengunjungi website ini, jangan lupa untuk membagikan info bermanfaat ini melalui twitter. Selamat mencari kerja dan berkarya!

Jika kamu berminat melamar Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee, segera siapkan berkas lamaran dan dokumen yang dipersyaratkan untuk mendaftar Lowongan Kerja Quality Assurance Sampling Operations Solo Contract based Surakarta Oktober 2025 Shopee tersebut. Silakan klik tombol "Kirim Lamaran" di bawah ini.

Lowongan Kerja Lainnya

  Lowongan Kerja Sales Representatif Distribusi Noo Taking Order Surakarta Solo Jawa Tengah

  PT VIRAL MAKMUR TEKNOTAMA -   Surakarta | Dibuka : 18 September 2025

Anda ingin bisa mengaktualisasikan diri Anda secara maksimal?, Anda orang yang benar-benar Punya pasion untuk jadi seorang pemenang ?, Berani mencoba tantangan Baru? , Kami

  Lowongan Kerja MERCHANDISER - ELECTRONICS PRODUCT B2B

  PT. Swakarya Insan Mandiri (SIMGROUP) -   Surakarta | Dibuka : 16 September 2025

Job Descriptions: Melakukan kunjungan rutin ke sub-distributor. Melakukan penawaran produk ke sub-distributor sesuai dengan harga yang telah ditetapkan. Monitoring dan evaluasi pencapaian target penjualan sell-out

  Lowongan Kerja EVENT COORDINATOR

  Alila Solo -   Surakarta | Dibuka : 16 September 2025

Summary Summary You will be responsible for the efficient coordination of event operations in line with Hyatt Hotel Corporation’s corporate strategies and brand standards, whilst

  Lowongan Kerja FB WAITRESS - ROOFTOP BAR & LOUNGE

  Alila Solo -   Surakarta | Dibuka : 16 September 2025

Summary Summary You will be responsible for providing an excellent and consistent level of service to your customers. The F&B Waitress is responsible for serving

  Lowongan Kerja Direct Sales MyRepublic Solo

  MyRepublic -   Surakarta | Dibuka : 15 September 2025

LOWONGAN KERJA SALES LAPANGAN DTD/DIRECT SALES Kualifikasi : 1.Wanita / Pria, Usia Max 49 th, Berijasah Min SMA Sederajat 2.Mampu berkomunikasi dengan baik 3.Single /