Info Terbaru Lowongan Kerja Collection Supervisor Kuta Februari 2026 di Travel + Leisure Co.. Selamat Siang buat sahabat yang sedang berburu pekerjaan. Semoga tidak nyerah untuk mencari pekerjaan yang sesuai dengan keinginan Anda. Memang kadang mencari pekerjaan yang cocok sangatlah tidak gampang di tahun 2026 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Collection Supervisor Kuta Februari 2026 di Travel + Leisure Co.. Berikut ini info lebih lengkap mengenai Lowongan Kerja Collection Supervisor Kuta Februari 2026 Travel + Leisure Co..
Lowongan Kerja Collection Supervisor Kuta Februari 2026 Travel + Leisure Co.
Berikut ini adalah persyaratan yang harus Anda penuhi untuk mengisi Lowongan Kerja Collection Supervisor Kuta Februari 2026 Travel + Leisure Co. yang dibuka pada 30 Januari 2026 ini:
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
Supervise the Specialized Services areas; Change of Ownership, Hardship & Insolvency, Customer Dispute Resolution, Owner Solutions / Re-engagement
Ensure the team is responding to, overseeing and reviewing all complaints and/or customer survey responses and escalated issues in a timely and appropriate manner and in accordance with applicable regulatory requirements and company policy from start to completion
Ensuring the teams are contributing to the quality of all portfolios through supporting all of Consumer Finance
Direct the department and its clients towards more efficient processes by developing, monitoring and evaluating performance standards and solutions to consumer finance business unit problems
Ensure all audit requirements are met
Ensure the robustness and integrity of data provided
Ensuring daily workflow and timelines are achieved with accuracy
Investigate and resolve issues that arise from data maintenance
Leading a team through strong leadership, support and guidance to all staff
Maintain complete understanding and efficient use of various systems used by the company
Ensure month end process are completed timely and with accuracy
Take responsibility of escalated issues/complaints for internal and external customers
Building strong business relationships with key stakeholders
Leading a team through strong leadership, support and guidance to all staff
To investigate and resolve complaints/requests involving a request to vary a credit contract on the basis of financial hardship to comply with NCCP and other relevant legislation
Recording, organizing, following up on all complaints / issues in varying systems of record
To apply company policies and procedures to complaints/requests received
Providing compensation where necessary
Comply with relevant legislation including and not limited to Privacy Act, National Consumer Credit Protection Act, Debt Collections Guidelines, Anti Money Laundering
Contribute to interviewing and recruitment of new/replacement staff
Develop and train team members and business partners
Display innovation through inspiring, creating and improving processes and products
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible
Ensure the robustness and integrity of data provided
Maintain understanding and efficient use of various systems used by the Department including but not limited to CSS; Brio; Customer Hub; SOS and Owner Database
Performance development, management and review of team members daily, weekly, monthly, annually
Plan assign and direct work to the teams ensuring the completion of daily/weekly tasks
Regular quality audits via call and account monitoring of staffs providing direction and examples of quality service and offering feedback to individuals on ways to improve
Oversee the Re-engagement programs.
Maintaining a high level of product and regulatory knowledge
Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be effected by your conduct in the workplace
Display Hospitality with HEART to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
KEY POSITION CRITERIA:
First-rate customer service
Intermediate knowledge of Microsoft Office programs, including Access, Excel, Word & Outlook
Previous experience leading and supervising staff
First-rate problem solving and negotiation skills, with experience in complaints management and conflict resolution
Work autonomously in a fast paced environment as well as within a team across many business units
Excellent time management, multitasking and organizational skills with the ability to delegate appropriately
Excellent interpersonal and communication skills
Dispute Resolution Experience
Highly professional with ability to demonstrate empathy and understanding
An ability to work with a sense of urgency, whilst balancing a commitment to service quality
Be well equipped in being able to deliver difficult information to customers
An ability to work under pressure and maintain a positive attitude
Be proactive and solutions focused
Sound knowledge of Bankruptcy Act, Insolvency Act, National Consumer Credit Protection Act, Privacy Act and other related regulatory acts
Experience or willingness to learn the Change of Ownership processes (Transfer of ownership, Name Change, Splitting an ownership, Combining an ownership, cancellation of ownership and the like) from beginning to completion
Significant experience in finance or the like
Organizational skills and the ability to work to deadlines
Effective communication skills at all levels
Ability to work autonomously in a fast paced environment
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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