Phone:  (+62) 812 4545 1212

Lowongan Kerja English Required Remote Online Customer Operations Support Cudy Technologies Terbaru di Palembang

Info Loker Lowongan Kerja English Required Remote Online Customer Amp Operations Support Cudy Technologies
Posting 13 Oktober 2021
Perusahaan Cudy Technologies
Kota Palembang

Info Terbaru Lowongan Kerja Palembang di Cudy Technologies. Selamat Sore bagi sobat yang sedang berburu pekerjaan. Semoga tidak menyerah untuk mencari pekerjaan yang sesuai dengan spesialisasi Anda. Memang kadang mencari pekerjaan yang sesuai sangatlah susah di tahun 2021 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Palembang Oktober 2021 di Cudy Technologies. Berikut ini info lebih lengkap mengenai Lowongan Kerja Palembang Oktober 2021 Cudy Technologies.

Lowongan Kerja Palembang Cudy Technologies

Berikut ini adalah kriteria yang harus Anda penuhi untuk mengajukan lamaran Lowongan Kerja Palembang Cudy Technologies yang dibuka pada bulan Oktober 2021 ini:

Fresh Graduates are welcomed
English required
No calls or video calls with customers, only texting.

If you are a highly self-motivated results-driven individual that is looking to help the next big company improve and leave your mark, this job is for you.

Join Cudy Technologies to work with the best talents to build the future platforms in Southeast Asia. To succeed in this role, you will need to be a natural problem-solver with sharp, analytical thinking.

If you are a result-oriented, have excellent organisational skills and are constantly challenging yourself, we would love to meet you.

Work Location:

Remote, Work from home forever

Skills Field:

Customer Support, Operations Support

Company:

Cudy Technologies is a technology company that operates platforms and communities across Asia. We own and manage online businesses from Education to Lifestyle.

We offer:

- Highly flexible working schedule (on-demand)

- 70% work can be done on your mobile phone

- Not required for you to be at home or any fixed place to work all the time

- A chance to work with people who are passionate about what they do

- An opportunity to build something from scratch with a small team, and see it grow into something that is used by thousands of people every day

- The chance to grow both personally and professionally as part of a close-knit team of nerds

Job Scope (but not limited to):

- 70% of the time using Telegram/Whatsapp bot to handle user and real-time customer text enquiries online (Your personal number or name will never be revealed or shown)

- 30% of the time using laptop to perform operational and customer support administrative tasks

- Following up via email with Company's support system on mobile or laptop

- Using Company's canned template responses to respond to customers

- Directing complex enquiries to the management team

- Coordinating and communicating with technical support team for user and customer related issues

- Following up via email with users and customers on reported issues

- Helping users to troubleshoot their issues

- Adding new question and answers to the company's online helpdesk system

- Creating video and text usage guides of online products for customers and internal team members

Job Requirements:

- Fluent in writing in English, Bahasa Indonesia

- Must be willing to answer customer text queries during weekends (on mobile phone)

- Able to speak and communicate in English language

- Access to a functional laptop and familiar with doing work on the laptop

- Access to a smart phone with Whatsapp/Telegram

- Access to stable internet connection

- Must possess Problem-solving skills

- Must be People-oriented

- Knowledge in customer support

- Knowledge in organization and administration

- Positive attitude, and the ability to work in a fast-paced environment.

- Holistic view on consumer behaviour and psychology

- Comfortable to work independently

- Able to work under pressure with deadlines

- Have strong critical thinking skills

- Be comfortable in taking initiative and being accountable for your work

Note: all shortlisted applicants will have to attempt an automated online assessment and a online self-directed interview.

Job Types: Full-time, Part-time, Contract, Fresh Graduate

Salary: Rp1,500,000 - Rp2,500,000 per month

COVID-19 considerations:
Interview and selection process to be conducted 100% online.

Education:

S1 (Required)

Experience:

Online Customer Support: 1 year (Preferred)

Language:

English (Required)


Hanya pendaftar yang memenuhi syarat di atas yang akan dipanggil untuk melakukan interview. Untuk itu jika Anda berminat dan memenuhi kandidat Lowongan Kerja Palembang Cudy Technologies di atas, silahkan kirimkan lamaran Anda sebelum kadaluwarsa.

Demikian kabar Lowongan Kerja Palembang Cudy Technologies yang dapat kami sampaikan. Semoga informasi lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak pas dengan impian Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan kam sia sudah mengunjungi website ini, jangan lupa untuk membagikan informasi bermanfaat ini melalui facebook. Selamat mencari kerja dan berkarya!

Jika Anda tertarik melamar Lowongan Kerja Palembang Cudy Technologies, segera siapkan persyaratan dan dokumen yang diminta untuk melamar Lowongan Kerja Palembang Cudy Technologies tersebut. Silakan klik tombol "Kirim Lamaran" di bawah ini.

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