Lowongan Kerja Data Centre Service Delivery Field Support Engineer L NTT Terbaru di Jakarta

Info Terbaru Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 di NTT. Salam Sejahtera bagi kawan-kawan yang sedang membutuhkan pekerjaan. Semoga tidak nyerah untuk mencari pekerjaan yang cocok dengan kualifikasi Anda. Memang kadang mencari pekerjaan yang pas sangatlah sulit di tahun 2026 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 di NTT. Berikut ini informasi lebih rinci mengenai Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT.

Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT

Berikut ini adalah kriteria yang harus Anda penuhi untuk mengisi Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT yang dibuka pada 8 Juli 2024 ini:

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Data Centre Service Delivery Field Support Engineer (L1) is responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

What you'll be doing

Key Roles and Responsibilities:

• Ensure that the assigned infrastructure at the client site is configured, installed, tested and operational
• Ensure that any software that is part of the solution is installed and configured according to client requirements
• Proactively identify problems and errors as they occur and log such incidents in a timely manner with the required level of detail
• Liaise with all stakeholders including client IT environments, carriers and NTT colleagues to expediate diagnosis of errors and problems and to identify a resolution
• Investigate first line support calls assigned and identify the root cause of incidents and problems following knowledge articles
• Respond to and diagnose all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
• Ensure incidents are updated with progress and resolution details in a timely manner using the required platform
• Ensure the efficient and comprehensive resolution of incidents and requests
• Apply tools, techniques and processes to track, log, report on and correct configuration items, components and changes
• Investigate problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures
• Provide first line remote and onsite technical support to clients
• Provide first line field engineering services to clients
• Report and escalate issues to 3rd party vendors if necessary
• Follow the required handover procedures for shift changes to ensure service continuity

Knowledge, Skills and Attributes:

• Work is reviewed periodically based on a set of defined procedures or precedence
• Normally receives general instruction on work and new assignments
• Learns to use professional concepts
• Excellent communicate skills, both verbal and written
• Ability to plan activities and projects well in advance, and take into account possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurised environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related
• Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required Experience:

• Entry level experience in building, deploying and supporting data centre networking infrastructure.
• Associate level knowledge of datacentre network equipment like Nexus and MDS series switching.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Hanya pelamar yang memenuhi persyaratan di atas yang akan dipanggil untuk melakukan wawancara. Untuk itu jika Anda berminat dan memenuhi peserta Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT di atas, silahkan kirimkan lamaran Anda sebelum closing date.

Demikian info Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT yang dapat kami sampaikan. Semoga info lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak cocok dengan spesialisasi Anda, tidak ada salahnya untuk membaca informasi lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan terima kasih sudah mengunjungi website ini, jangan lupa untuk membagikan info bermanfaat ini melalui twitter. Selamat mencari kerja dan berkarya!

Jika sahabat tertarik melamar Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT, segera siapkan berkas dan dokumen yang dipersyaratkan untuk mendaftar Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta November 2026 NTT tersebut. Silakan klik tombol "Kirim Lamaran" di bawah ini.

  Kirim Lamaran

  Lowongan Kerja PLANT PEOPLE DEVELOPMENT GL

PLANT Deskripsi Mengimplementasikan matriks kompetensi karyawan Plant (mekanik, group leader, plant engineer, planner, plant engineer, plant people development, dan section head) di job site dengan

  Lowongan Kerja Business Development Internship

BUSINESS DEVELOPMENT STAFF / INTERN Bergabunglah dengan tim Business Development untuk mendukung pertumbuhan perusahaan melalui pencarian prospek, riset pasar, pengembangan peluang bisnis, serta membangun hubungan

  Lowongan Kerja Sales Staff - Chinese

Requirements Requirements: Bachelor's degree (S1) in any major. Candidates with a Chinese Indonesian background are mandatory. Minimum 1 year of experience in sales, preferably in

  Lowongan Kerja General Manager Of Digital Product

We are looking for an experienced General Manager – Digital Product to lead digital product strategy, development, and growth. This role is responsible for defining

  Lowongan Kerja HR Recruitment Internship Jakarta

Job Description We are looking for a communicative, proactive, detail-oriented individual with a strong interest in Human Resources to join our team as an HR