Lowongan Kerja Data Centre Service Delivery Field Support Engineer L NTT Terbaru di Jakarta

Info Terbaru Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 di NTT. Salam Sukses untuk agan yang sedang berburu pekerjaan. Semoga tidak menyerah untuk mencari pekerjaan yang cocok dengan spesialisasi Anda. Memang seringkali mencari pekerjaan yang cocok sangatlah susah di tahun 2025 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 di NTT. Berikut ini informasi lebih rinci mengenai Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT.

Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT

Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk memenuhi Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT yang dibuka pada bulan September 2025 ini:

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Data Centre Service Delivery Field Support Engineer (L1) is responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

What you'll be doing

Key Roles and Responsibilities:

• Ensure that the assigned infrastructure at the client site is configured, installed, tested and operational
• Ensure that any software that is part of the solution is installed and configured according to client requirements
• Proactively identify problems and errors as they occur and log such incidents in a timely manner with the required level of detail
• Liaise with all stakeholders including client IT environments, carriers and NTT colleagues to expediate diagnosis of errors and problems and to identify a resolution
• Investigate first line support calls assigned and identify the root cause of incidents and problems following knowledge articles
• Respond to and diagnose all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time
• Ensure incidents are updated with progress and resolution details in a timely manner using the required platform
• Ensure the efficient and comprehensive resolution of incidents and requests
• Apply tools, techniques and processes to track, log, report on and correct configuration items, components and changes
• Investigate problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures
• Provide first line remote and onsite technical support to clients
• Provide first line field engineering services to clients
• Report and escalate issues to 3rd party vendors if necessary
• Follow the required handover procedures for shift changes to ensure service continuity

Knowledge, Skills and Attributes:

• Work is reviewed periodically based on a set of defined procedures or precedence
• Normally receives general instruction on work and new assignments
• Learns to use professional concepts
• Excellent communicate skills, both verbal and written
• Ability to plan activities and projects well in advance, and take into account possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurised environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related
• Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required Experience:

• Entry level experience in building, deploying and supporting data centre networking infrastructure.
• Associate level knowledge of datacentre network equipment like Nexus and MDS series switching.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Hanya pendaftar yang memenuhi persyaratan di atas yang akan dipanggil untuk melakukan tes selanjutnya. Untuk itu jika Anda berminat dan memenuhi pelamar Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT di atas, silahkan kirimkan lamaran Anda sebelum batas pendaftaran.

Demikian kabar Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT yang dapat kami sampaikan. Semoga informasi lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak pas dengan minat Anda, tidak ada salahnya untuk membaca info lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan terima kasih sudah mengunjungi website ini, jangan lupa untuk membagikan info bermanfaat ini melalui facebook dan twitter. Selamat mencari kerja dan berkarya!

Jika Anda berminat melamar Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT, segera siapkan berkas dan dokumen yang diminta untuk mengisi Lowongan Kerja Data Centre Service Delivery Field Support Engineer L Jakarta September 2025 NTT tersebut. Silakan klik tombol "Kirim Lamaran" di bawah ini.

  Kirim Lamaran

  Lowongan Kerja Sales Executive

Persyaratan : - Wanita maksimal usia 28 tahun - Pendidikan minimal D3 semua jurusan - Berpengalaman di bidang marketing atau sales, diutamakan di lini bisnis

  Lowongan Kerja Admin / Kasir Toko JAKARTA TIMUR

GETA PHONE Service berdiri tahun 2014 Store melayani jasa perbaikan, reparasi, service iphone , ipad dan android. kirim berkas cv di di Whatsapp : 0895383112172

  Lowongan Kerja Senior Backend Developer Python Django With DevOps Experience AWS

Job Title: Senior Python Backend Developer Location: Fully Remote Position Type: Full-Time About Us: OrangeUni is a forward-thinking company dedicated to delivering cutting-edge digital solutions.

  Lowongan Kerja HRD Human Resource Development Personel

Informasi Lowongan Tipe Pekerjaan Remote/On-site Fungsi Pekerjaan Sumber Daya Manusia Jenjang Karir Pemula / Staf Job Deskripsi Deskripsi pekerjaan (job description) untuk Staf HR meliputi

  Lowongan Kerja IT SUPPORT

PT. Lancar Inti Nusantara (Wingheng & Winglok Group) sedang membuka lowongan untuk posisi IT SUPPORT Jobdesk : Melakukan pengecekan serta memperbarui sistem operasi dan aplikasi