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Lowongan Kerja Moka Account Manager Medan Commerce Enablement GO-JEK Terbaru di Medan

Info Loker Lowongan Kerja Moka Account Manager Medan Commerce Enablement GO-JEK
Posting 20 September 2021
Perusahaan GO-JEK
Kota Medan

Info Terbaru Lowongan Kerja Moka Account Manager Medan Commerce Enablement Medan di GO-JEK. Salam Sejahtera buat pengunjung setia yang sedang mencari pekerjaan. Semoga tidak berhenti untuk mencari pekerjaan yang sesuai dengan spesialisasi Anda. Memang kadangkala mencari pekerjaan yang cocok sangatlah tidak mudah di tahun 2021 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Moka Account Manager Medan Commerce Enablement Medan Desember 2021 di GO-JEK. Berikut ini informasi lebih rinci mengenai Lowongan Kerja Moka Account Manager Medan Commerce Enablement Medan Desember 2021 GO-JEK.

Lowongan Kerja Moka Account Manager Medan Commerce Enablement Medan GO-JEK

Berikut ini adalah persyaratan yang harus Anda penuhi untuk mengisi Lowongan Kerja Moka Account Manager Medan Commerce Enablement Medan GO-JEK yang dibuka pada bulan Desember 2021 ini:

Location

Medan

Work Type

Permanent

Application Posted

July 13, 2021

About the Role
As our Account Manager for the Commerce Enablement team, you’ll take the wheel in scouting new business opportunities and managing existing relationships with our merchant partners in the Jakarta region. With full responsibility over the preservation and expansion of our merchant partner base in the area, you’ll focus a majority of your time engaging with key merchant partners, understanding their concerns and experiences in the field, and resolving any related issues to prevent churn. With your sales and customer service capabilities, you’ll balance customer orientation with a results-driven approach that’ll foster a long-term, mutually beneficial relationship with our merchant partners, keeping them happy and excited about our products and services.

What You Will Do

Engage with our key merchant partners, answer their inquiries, and resolve their issues to prevent churn
Collect merchant partner feedback to improve customer experience
Understand merchant partner needs and conduct up-selling for premium features
Maintain and report on renewal and upselling results on a regular basis and suggest improvements
Conduct meetings with the Sales team to help preventing merchant partners from churning

What You Will Need

A Bachelor’s degree in Sales, Marketing, Communication, or a related field
Excellent communication skills in order to answer merchant partner inquiries and to collaborate with partners and colleagues of all levels
Excellent problem solving skills in order to effectively address and provide solutions to merchant partner issues
Excellent verbal and written communication skills in English and Indonesian
A self-motivated attitude in order to independently conduct meetings around your region
An adaptable personality with the ability to thrive within a fast-paced environment and balance a heavy workload
About the Team The Commerce Enablement team is a family of 120+ engineers based in Jakarta, Singapore, and India. We consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem. Internally, we promote a culture of engineering excellence, learning, and guided career growth. We advocate sustainable engineering practices, innovation, and working smart more so than working hard. We aim to be a world-class organization, implementing world-class solutions, with world-class engineers leading the way. Our portfolio of products include merchant-facing solutions that enable our subscribed merchant-partners to sell their goods and services both online and offline. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, from an engineering perspective, our challenges are to evolve a general platform for e-commerce that is sufficiently versatile to support rapid product iterations across multiple products, as well as scaling up to an ever-growing user-base. To tackle these challenges, we have adopted event-driven architectural patterns in our engineering designs, as well as agile practices across all our day-to-day processes. This COVID era has been hard on all of us. Off-hours, we are doing our best to stay in touch and continue to bond through fun online activities. Once COVID is over, we are looking forward to resuming our regular team-wide social activities such as dinner-and-drinks evenings and team off-sites.




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