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Lowongan Kerja Guest Services Associate I Marriott International, Inc Terbaru di Surabaya

Info Loker Lowongan Kerja Guest Services Associate I Marriott International, Inc
Posting 14 Oktober 2021
Perusahaan Marriott International, Inc
Kota Surabaya

Info Terbaru Lowongan Kerja Surabaya di Marriott International, Inc. Salam Sukses bagi kawan-kawan yang sedang membutuhkan pekerjaan. Semoga tidak berhenti untuk mencari pekerjaan yang pas dengan impian Anda. Memang terkadang mencari pekerjaan yang sesuai sangatlah sulit di tahun 2021 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Surabaya Oktober 2021 di Marriott International, Inc. Berikut ini info lebih rinci mengenai Lowongan Kerja Surabaya Oktober 2021 Marriott International, Inc.

Lowongan Kerja Surabaya Marriott International, Inc

Berikut ini adalah kriteria yang harus Anda penuhi untuk mengisi Lowongan Kerja Surabaya Marriott International, Inc yang dibuka pada 14 Oktober 2021 ini:

Posting Date Oct 13, 2021
Job Number 21116457
Job Category Rooms & Guest Services Operations
Location Four Points by Sheraton Surabaya, Tungjingan Plaza Surabaya, Surabaya, Jawa Timur, Indonesia
Brand Four Points
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

POSITION SUMMARY


Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.


Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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