Lowongan Kerja Front Office Manager Hotel Majapahit Surabaya Terbaru di Surabaya

Info Terbaru Lowongan Kerja Front Office Manager Surabaya September 2026 di Hotel Majapahit Surabaya. Selamat Siang buat sobat yang sedang mencari pekerjaan. Semoga tidak putus asa untuk mencari pekerjaan yang sesuai dengan impian Anda. Memang terkadang mencari pekerjaan yang cocok sangatlah sulit di tahun 2026 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Front Office Manager Surabaya September 2026 di Hotel Majapahit Surabaya. Berikut ini informasi lebih lengkap mengenai Lowongan Kerja Front Office Manager Surabaya September 2026 Hotel Majapahit Surabaya.

Lowongan Kerja Front Office Manager Surabaya September 2026 Hotel Majapahit Surabaya

Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk mengisi Lowongan Kerja Front Office Manager Surabaya September 2026 Hotel Majapahit Surabaya yang dibuka pada 24 September 2024 ini:

Front Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.

Job Description :

• Lead, direct and manage daily front office operations
• Manage and train front office staff
• A customer-oriented mindset with a commitment to delivering outstanding service.
• Handle guest complaints and resolve issues promptly
• Coordinate with other departments to ensure smooth operations
• Maintain accurate records and reports
• Implement and maintain standard operating procedures
• Monitor and manage front office budgets
• Ensure compliance with all relevant regulations
• Schedule the front office staff and supervise workload during shifts
• Conduct regular staff meetings and training sessions
• Monitor guest feedback and implement improvements
• Ensure the front desk is clean and organized
• Manage room reservations and cancellations
• Assist with check-in and check-out processes
• Handle cash and credit transactions accurately
• Maintain a positive and professional demeanor at all times
• Assist with marketing and promotional activities
• Ensure security and safety protocols are followed
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 3 years of experience in a front office management role within a luxury hotel setting
• Excellent verbal and written communication skills
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with grace.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused with a commitment to excellence.
• Knowledge of front office operations and procedures.
• Ability to train and develop staff.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Strong conflict resolution skills.
• Ability to maintain confidentiality.
• Knowledge of relevant regulations and compliance requirements.
• Proficiency in Opera and Microsoft Office Suite

Placement : Surabaya - East Java, Indonesia

Jenis Pekerjaan: Kontrak

Tenggat Lamaran: 31/10/2024

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