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Lowongan Kerja Head Of Operational Tokopedia Terbaru di Jakarta November 2017

Info Loker Lowongan Kerja Head Of Operational Tokopedia
Posting 11 bulan yang lalu
Perusahaan Tokopedia
Kota Jakarta

Info Terbaru Lowongan Kerja Head of Operational Jakarta November 2017 di Tokopedia. Selamat Pagi buat agan yang sedang membutuhkan pekerjaan. Semoga tidak putus asa untuk mencari pekerjaan yang cocok dengan ijazah Anda. Memang seringkali mencari pekerjaan yang cocok sangatlah tidak mudah di tahun 2017 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Head of Operational Jakarta November 2017 di Tokopedia. Berikut ini informasi lebih rinci mengenai Lowongan Kerja Head of Operational Jakarta November 2017 Tokopedia.

Lowongan Kerja Head of Operational Jakarta November 2017 Tokopedia

Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk mengisi Lowongan Kerja Head of Operational Jakarta November 2017 Tokopedia yang dibuka pada bulan November 2017 ini:

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Our first DNA is “Focus on Customer.” Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia.

Responsibilities
  • Maintaining business satisfaction by supporting and encouraging front line staff to exercise and provide superior customer services.
  • Implement attributes, weights, and targets in the Customer Care Group.
  • Monitor staff service performance against the attributes and weights.
  • Appointed as PIC for service standard (implementing a comprehensive Customer Care Group Program to promote a service culture).
  • Ensuring processes and procedures are completed accurately.
  • Build and maintain good relationships with staff through a genuine desire to understand their needs and support them.
  • Uphold high standards of quality and quantity ensuring accuracy of work as well as speed of delivery.
  • Make a SOP for Customer Care system in tokopedia.
  • Make an audit report for implementation of Customer Care SOP.

Requirements
  • Min. 3 years of experience.
  • Candidate must possess at least a Diploma/Bachelor degree in any major.
  • Maximum age 30 years old.
  • Have a background skill in auditee for Customer Care team.
  • Excellent in listening skills, understand exactly what customers require.
  • Strong problem solving skill.
  • Good in using Indonesian language, both oral and written, in accordance with EYD.

Hanya kandidat yang memenuhi kualifikasi di atas yang akan dipanggil untuk melakukan tahapan tes. Untuk itu jika Anda berminat dan memenuhi kandidat Lowongan Kerja Head of Operational Jakarta November 2017 Tokopedia di atas, silahkan kirimkan lamaran Anda sebelum lowongan expired.

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